Privacy Policy

What information we collect

When you contact us or request an estimate, we collect the information you provide, including your name, contact details, service address, pool details, and any notes you share.

Why we collect it

We use your information to respond to your inquiry, provide estimates, schedule and deliver service, and communicate about your account or service history.

How we use it

Information is used only for the purposes described above. Internal notes and records support our service work and are not shared publicly.

Service providers

We may use trusted third-party service providers (for example, email delivery, form processing, or file storage) that process information on our behalf under confidentiality obligations.

Retention

We retain customer information for as long as reasonably necessary to provide our services and to meet legal, accounting, or reporting requirements.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you by contacting info@kovapoolservices.com. We will respond in a reasonable timeframe.

No sale of contact information

Kova Pool Services does not intentionally sell customer contact information.

Contact

For privacy questions, email info@kovapoolservices.com.